Winfrasoft Support

Autothenticator Business and Enterprise

Autothenticator ยท Updated 18 October 2026

Two modes

Business Enterprise (with a company key service)
Install anything? No The key service, a Windows program, on a laptop, VM or server of the customer's choice
New devices approved by The member's own device, with the code. An admin can be required to allow each device first The same, or by the key service (with a code, or automatically for managed devices)
Member loses every device Their own recovery kit, or start again The key service lets their new device in
Shared team accounts Held by the team's members Also held by the key service, so they can't be lost when people leave

Moving from Business to Enterprise needs no migration. The key service joins each member's vault as one more device.

Sign-in and people

  • Sign-in through the organisation's identity provider, over OpenID Connect: its own app registration, or Entra ID and Google Workspace connected with one admin sign-in.
  • Verified domains: the organisation proves its domains with a DNS record. Sign-ins from those domains become work accounts.
  • SCIM 2.0 adds and removes people automatically. Users become people and groups become teams.
  • Licences are per person. Each active member uses one licence. Sync stops at once, with no grace period, when someone is suspended or removed.

Work and personal installs

  • Every account is either work or personal, decided when it's added, and it can't change.
  • A work account shows it: the organisation's name, a work badge, and "Your organisation can recover this vault" (Enterprise).
  • Installs pushed by company device management are work-only. That covers Intune or other MDM, an Android work profile, a managed iOS app, or Chrome and Edge enterprise policy.
  • A personal install can hold work accounts beside the personal one. The organisation can require its own install instead.
  • Managed configuration arriving on a browser that already has a personal account never merges the two. The personal vault becomes read-only and can be exported, and the person is told to move it to a personal profile.

Policies

Signed by the organisation and checked on each device. Winfrasoft can't loosen them.

Area Examples
Devices Who approves new devices; admin approval of each one; allowed platforms; managed devices only; devices per person; allowed networks; check in every N days or lock; remove idle devices
Unlock Biometrics or Windows Hello required; no passphrase fallback; no PIN; maximum auto-lock
Codes Fill-only for work accounts; clipboard copying off; only listed services may be added ("Your organisation doesn't allow this account here"); minimum app version
Passkeys Allowed or not; per site whether passkeys must be synced, kept on one device, or recoverable by the company
Installs Work account needs its own install

Deployment packages: the console and the key service write ready-made configuration for Chrome and Edge (JSON and a registry file), Intune, Group Policy, Android and Apple device management (Jamf, Intune, Kandji). They can force-install the extension and pin the organisation's keys.

Shared team accounts

For one 2FA account several people need: a helpdesk mailbox, social media, a domain registrar, a cloud root account.

  • Roles: Fill only (the default: members can fill it but never see the code) or View (team managers: can see and copy).
  • Sites are locked: admins set exactly where the code may be filled, and members can't change it.
  • Same 30-second window: many services refuse the same code twice. If a teammate just used this code, the app says "Code just used by Sam: next code in 12 s" and fills the next one.
  • Leavers: removing someone makes a new team key without them. The console lists every shared secret they could open (the exposure list), and guides changing each one at the service.
  • Machine restriction: an account can be limited to named machines (helpdesk PCs, build PCs, kiosks). Its key is encrypted only to those machines, so a copied vault can't open it anywhere else.
  • HOTP isn't allowed in shared accounts, because counters go out of step between people.
  • Where they're managed: in Enterprise, shared accounts are created on the key service's own screens. The secret never reaches a Winfrasoft web page.

Admin console

At portal.autothenticator.com/admin.

  • Pages: Overview, People, Teams, Devices, Shared accounts, Policies, Audit log, Reports, Settings, Licences.
  • Roles: Owner, Admin, Team manager, Helpdesk, Auditor.
  • It handles no keys. It manages people, devices and settings, and drafts policy, but it can't open a vault. Every job that needs a key runs on a member's device or on the company key service.

Audit and SIEM

  • What's recorded:

    • code filled, copied or shown;
    • fill refused, and lookalike warnings;
    • passkeys made, used and deleted;
    • devices requested, approved and removed;
    • policy changes.

    Each event says who, which account, which device, which website and when. It never includes a code or a secret.

  • Where it goes:

    • export to CSV;
    • an API that SIEMs pull from;
    • pushed to Microsoft Sentinel;
    • pushed to any HTTPS webhook, signed with HMAC-SHA256. Splunk and syslog collectors use the webhook or the API.
  • Trust: the log comes from the apps, so it's as trustworthy as the devices that report it.

The company key service (Enterprise)

  • What it is: a Windows program (a service plus an admin window) the customer runs anywhere: a laptop, a cloud VM or an on-premises server. Winfrasoft never runs one or holds its keys.
  • Where it keeps keys: in the machine's TPM (the default; a virtual machine's virtual TPM works too), or in a hardware security module (HSM) connected through Windows CNG or PKCS#11, including cloud HSMs such as Azure Managed HSM. A software store exists for evaluation only, and says so on every screen.
  • What it does:
    • creates new members' work vaults;
    • approves devices (with a code, or automatically for managed devices);
    • recovers people who lost every device;
    • holds team keys and creates shared accounts;
    • signs the organisation's policy.
  • Connections: outbound HTTPS only. No open firewall ports and no public address.
  • The member's say: before letting a key service into a vault, an unmanaged install asks the member. It shows an organisation code that IT can publish (on the intranet, say), so members can check it's really their company's.
  • Several key services can run side by side, for resilience.
  • Organisation recovery kit: printed at setup, for if every key service is lost. Store it like the company's most sensitive documents.
  • Updates are signed by Winfrasoft, and installed only when an admin chooses.
  • Two-person rule (optional): recovery and other sensitive jobs need a second admin to approve.